How to buy?

How to buy?

A truly unique shopping experience with HEFRA!


For your comfort and security, we have created our own bespoke system of customer-friendly online shopping.

If you don’t like the hustle and bustle of shopping centres and busy high streets, our mail order system is just what you need! With us, you can do your shopping straight from your living room – with no stress, no rush and absolutely no risk!

Take your time to look at our beautifully illustrated catalogue or go to our website at www.hefra.pl/ to check our exclusive offer at your own pace and in the comfort of your own home.

If you like any of our products, you can place your order with us directly and they will be delivered straight to your home.

How to do it?

It’s easy! First, choose the type of order. Then, to find out the rules for placing orders:

  • Go to our internet shop website
  • Call us on (+48) 76 723 77 34
  • Fax us to (+48) 76 723 77 54

When placing your order, please remember to give us your full name and correct mailing address as well as the catalogue numbers of products you would like to order.

Also, take your time to read our Terms & Conditions of Sale and Payment Terms you will find in all our catalogues or on the internet website.

Please note that once your order has been registered, it will be automatically directed to the warehouse. It is therefore no longer possible to make any changes to your order, e.g. add or remove any items, after that.

Your order will be delivered by UPS courier service. The estimated time of delivery is between 3-7 working days. If any of the ordered products are temporarily out of stock, they will be sent to you later as soon as they become available again. If we are unable to deliver the ordered products, we will contact you by e-mail. However, please note that we cannot guarantee the availability of all products when the offer is placed.

Seller details: Warszawska Fabryka Platerów HEFRA S.A., 00-893 Warszawa, Ogrodowa 7

Address of the production plant: 59-220 Legnica, ul. Żeglarska 8, Tax Identification Number (NIP): 527-020-60-10


All prices are inclusive of VAT.

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